Traction Rec is the product of a collaborative effort by Traction on Demand and several trailblazing Jewish Community Centers to build a solution that addresses the challenges of the modern JCC. Understanding how JCCs operate was Traction Rec's initial goal, which is why working with JCCs from the start was the best way for Traction Rec to develop a system to serve their centers.
Where JCCs use Traction Rec Whether by providing members with before or after-school programs, health and wellness classes, or cultural activities, JCCs use Traction Rec and Salesforce to manage memberships, program enrolments, punch passes, membership agreements, and payment processing. By managing payments through Traction Rec, the platform acts as a complete sub-ledger allowing the organization to export their General Leger entries into specific accounting software.
Collaborative at heart
We value our relationships, intently listen, and work continuously to ensure we’re increase the impact of our technology. Collaborating on a regular basis offers JCCs an active role and influence in the future of our product and services.
A community that supports you
By joining Traction Rec you will be supported by an entire ecosystem of customers, Salesforce users, and professionals in the nonprofit sector. Access knowledge sharing databases, learn best practices from peers, and utilize tools to develop hands-on skills.
Your success is our success
We don't seek customers, we seek partnerships. Our team is committed to the enrichment of individuals and communities. By successfully serving JCCs, means we're supporting the delivery of your mission and impact.
CUSTOMER SUCCESS STORY
FastPass: A Digital Ticket to Expedited Camp Registration
Evelyn Rubenstein Jewish Community Center of Houston (ERJCC) was faced with the need to transform a staff driven, time intensive registration process, into a Covid friendly, touchless, and digital experience. Using Traction Rec, they created their own digital "Camp FastPass" solution to not only meet those needs, but to do it in a way that accelerated the customer self service experience, improved member relations and built trust in the JCC’s digital shift.
Learn how the JCC increased its customer service rating to a level 10, enabled by the introduction of a new automation process for camp registrations.
“It’s all about customer experience…the Traction Rec and Salesforce solution offers us the opportunity to capture those relationships inside a CRM structure while also affording us an ability to report, analyze, and tell our story in a more data informed way.”
D. F. Newland, CFO, JCC PGH
A better experience for everyone
For institutions both large and small, Traction Rec and Salesforce is built for scale and innovation, making it easy to engage with constituents across many industries that can also include higher education, parks and recreation, and sports and health clubs.