All data flows through Salesforce
Traction Rec is built on the world’s leading cloud platform, Salesforce, designed to bring your team and members closer together.
Traction Rec and Salesforce is your all-in-one, unified solution offering a 360° view of your constituents. Manage your memberships, programs, facilities, retail store, financials, and the opportunity for added integrations using secure, cloud-based technology.
Programs
Spend less time on paperwork and more time delivering your mission. Traction Rec helps you organize every aspect of your program catalog while defining courses, options, limits, required information, pricing models and wait-lists.
Empower your members with self-service registration for programs and services anytime on any device.
Membership
Integrating membership data across departments enables you to align teams to create better member experiences. Get end-to-end control of your membership process. Define membership types, options, and pricing models.
Allow members to access their membership from any web browser and let staff create, freeze, cancel or transfer memberships in seconds.
Bookings
Increase the value you get from every inch of your facility with paperless efficiency.
Reduce booking conflicts with program delivery, space rentals and administrative scheduling. Our intelligent booking system handles space inquires, rental sales and prevents double bookings. Schedule your programs, maintenance, meetings and rentals across your facility.
Retail sales
Deepen the constituent experience with options and ease. Display all products offered at your locations and give members the flexible payment options that they prefer.
The Traction Rec Point of Sale system displays transaction histories and accurately connects household accounts to each member.The simple user interface and powerful processing system works efficiently at any transaction volume, so your team can spend more time delivering an excellent member experience.
Financials & payment processing
Enable members with self-service access to view and manage all of their financial account information. Traction Rec’s financial module provides robust back end functionality for your staff and self-service capabilities for your members.
A completely integrated sub-ledger allows you to keep all your financial data connected across every department. Staff can easily perform complicated amendments for an individual or their household.
Mobile readiness
Interaction and engagement anytime, anywhere, on any device. The integration capabilities of the Traction Rec platform extends to every mobile device connected with your organization. This functionality allows staff to perform a member walk-through while entering their information into the system.
Mobile notifications give team members instant alerts when specific members arrive at the facility.
The Traction Rec online community enables members to access all the information they need from program enrollment to transaction histories from any device.
Reports & dashboards
Know your whole community with a real-time overview of all the ways that they interact with you. With real-time data feeding into the Traction Rec system you can build reports on any area of the business.
Set up dashboards for each department with our simple drag-and-drop interface and assign each one as a home screen for specific staff members. Jump from each dashboard into detailed reports with a single click.
