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Built on Salesforce.
Trusted and certified.
Built on Salesforce.
Trusted and certified.
Power connection in your community with a member management CRM built on the world’s leading platform, Salesforce.
Let’s Talkonline in the first week
online in the first week
membership income
Our passion for community comes from the frontlines. We’ve been in your shoes. We know what it takes to run a YMCA, and now we’ve built the tech to make it easier.
See Our StoryYour members are complex. They may go to the gym, but they’re also program participants, volunteers, donors, and even board members.
See their roles and household relationships from one connected record so your staff can deliver the right services at the right time in a unified experience.
We know your world. Many of our staff worked at YMCAs before they came to work with us so we come ready to listen and support your mission.
Let’s TalkOffer a diverse set of program and member services across health and fitness, child care, youth services, community initiatives, all from a connected platform.
Make it easy for members to access programs with self-service registration. Then exceed their expectations with staff empowered to focus on people, not paperwork.
Make services available to as many in your community as possible. Provide tools that offer flexible payment structures, waitlist management, and more, for your programs.
online registrations in the first week
waivers and forms collected online
Inefficient systems were creating a lackluster member experience for its childcare programming and enrollment management. Completing administrative paperwork took time away from staff, and waiting in a line to submit multiple application forms created a poor and time consuming experience for parents.
A centralized, digital, and mobile friendly solution means a positive experience for parents, and staff to easily manage their activities with the vital information they need.
Read Story
6,300 successful registrations in the first week
Read Story
saved annually in costs
increase in online registrations
Struggling with siloed databases, limited technical flexibility, and managing constituent data across 12+ different systems, created a lack of data integrity, and a burden of manual and time-consuming tasks.
A desire for improved member and staff experiences became drivers for change. The YMCA recognized Traction Rec as the most flexible CRM and operations platform on the market, with the capability to modify, adapt, and integrate as their organizational needs evolve.
Read Story
$500K in cost savings per year
Read Story