Solutions
Back
Who We Serve
Back
Built on Salesforce.
Trusted and certified.
Built on Salesforce.
Trusted and certified.
FOR YMCAS
Enrich lives with community connections that go deep.
Power connection in your community with a member management CRM built on the world’s leading platform, Salesforce.
Let’s Talk
Memphis & The Mid-South
Delaware
North Shore
6,300+
registrations
online in the first week
$500K
saved
online in the first week
$85K
monthly
membership income
Many of our staff started at a YMCA.
Our passion for community comes from the frontlines. We’ve been in your shoes. We know what it takes to run a YMCA, and now we’ve built the tech to make it easier.
See Our Story
We are essentially paperless at this time. We're not storing much and we're cutting down on time.
Tiffany Stewart-Harris
Business Analyst, Pierce and Kitsap Counties YMCA
More than a member.
Your members are complex. They may go to the gym, but they’re also program participants, volunteers, donors, and even board members.
See their roles and household relationships from one connected record so your staff can deliver the right services at the right time in a unified experience.
Your YMCA mission is our mission.
We know your world. Many of our staff worked at YMCAs before they came to work with us so we come ready to listen and support your mission.
Let’s TalkNourish spirit, mind, and body
Offer a diverse set of program and member services across health and fitness, child care, youth services, community initiatives, all from a connected platform.
Enrich your communities
Make it easy for members to access programs with self-service registration. Then exceed their expectations with staff empowered to focus on people, not paperwork.
Build a more equitable society
Make services available to as many in your community as possible. Provide tools that offer flexible payment structures, waitlist management, and more, for your programs.
Turn potential into power.
Impact
6,300
online registrations in the first week
48,400
waivers and forms collected online
YMCA of Memphis & The Mid-South goes digital for childcare management
Challenge
Inefficient systems were creating a lackluster member experience for its childcare programming and enrollment management. Completing administrative paperwork took time away from staff, and waiting in a line to submit multiple application forms created a poor and time consuming experience for parents.
Solution
A centralized, digital, and mobile friendly solution means a positive experience for parents, and staff to easily manage their activities with the vital information they need.
Read Story
YMCA of Memphis & The Mid-South goes digital for childcare management
6,300 successful registrations in the first week
Read Story
Impact
$500K
saved annually in costs
4x
increase in online registrations
Delaware YMCA prioritizes the digital experience to increase online registrations
Challenge
Struggling with siloed databases, limited technical flexibility, and managing constituent data across 12+ different systems, created a lack of data integrity, and a burden of manual and time-consuming tasks.
Solution
A desire for improved member and staff experiences became drivers for change. The YMCA recognized Traction Rec as the most flexible CRM and operations platform on the market, with the capability to modify, adapt, and integrate as their organizational needs evolve.
Read Story
Delaware YMCA prioritizes the digital experience to increase online registrations
$500K in cost savings per year
Read Story
