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PROGRAMS
Your programs are as diverse as your members. Support them all.
From youth development to health and wellness or community social services, your program offerings are designed to serve your whole community. Provide an experience that supports every participant.
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WHO WE SERVE
PROGRAMS
Programs are at the heart of engagement.
Empower staff
Your program teams are very different, but they have a common need for technology to help them serve members better. Allow them to operate efficiently while still keeping control.
Build community
The diversity of your programs represent the ways you serve your community. Your technology needs to be flexible to empower that community and foster connection.
Do more with less
Operations and staffing is harder than ever. It’s time for your technology to multiply your efforts with easy to use self service and helpful internal task automation.
Get everything in order for a great experience.
There are a lot of moving pieces when planning a program. Make sure everyone is on the same page to increase efficiency of catalog creation, participant administration, and execution.
CURATION
Unify your planning efforts.
Preparing for a new program offering is a critical effort. Centralize your catalog creation efforts so leaders, subject matter experts, and participants all have access to accurate and up-to-date info.
Real-time, collaborative catalog creation & approval
Audits on proposed programs to avoid errors
Specific & adjustable eligibility rules in catalog
Facility & resource booking you can trust
Expedited catalog creation with mass uploads
Online program offerings in the same catalog
Remote program management from the cloud
REGISTRATION
Fulfill your program potential.
Registration day can be stressful. Eliminate line ups and make registrant information gathering efficient with self service from anywhere to maximize program capacity.
Easy & quick, mobile-friendly registration
Automated waitlists to maximize capacity
Website-catalog integration to keep info current
Digital forms & waivers for efficiency
Reminders for participants to fill forms beforehand
Member-specific benefits & discounts
Multiple program/participant registration at once
OPERATIONS
Make it happen.
And keep it organized.
Once you get through the initial registration opening, the real operational work begins. Empower program leaders to take control of their program experience from one simple view.
Real-time dashboard to keep leaders in the loop
Historical & predictive operations reports
Participant progress tracking tools
Ability to create customized payment plans
Flexible billing and revenue recognition policies
Automatic alerts for participants on waitlist
Member self service portal for all payment info
Today's stories shaping tomorrow's impact.
[Traction Rec] is the conduit to ensure our staff can do more of what they love: less time on paper, equals more time with kids.
Jacky Noden
Sr. Director, Product, Boys & Girls Clubs of America
1.7
million
community members engaged
Read Story
We wanted to provide a great member experience, but also push the growth of the community center in programming, resources and members served.
Adrian Breitfeld
Chief Financial Officer, San Francisco JCC
$1M
monthly
membership billing
Read Story
Some of the biggest benefits we are seeing are members being able to control their accounts online, and in turn self service registrations have increased.
Emily Glading
Sr Director for Information Systems, Delaware YMCA
274
new members
registered online over the weekend
Read Story
INTEGRATIONS
Technology
that connects.
Connect with any integration you need. Make it easy to focus on your members, not your processes.
See All IntegrationsDigital Experience
Traction Gather
Virtual events and video platform.
Operations
DocuSign
Electronic signatures for simple workflows and approvals
Engagement
Mogli
Text messaging for sales and customer teams.
