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Community Self Serve on the Fresh Platform

Member management

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Watch a parent go from a sticky note that says "camp???" to a summer she can actually see. Across Home, Explore, and Our Activities, she finds programs by asking in plain language, registers both kids in one checkout, and keeps the whole family's schedule in one calendar.

Community Self Serve on Fresh
See how Community Self Serve makes planning a family's time at your center feel simple. Members see what matters to their household as soon as they log in, find programs by asking in their own words, and register every family member in a single checkout. A shared family calendar keeps schedules clear, while waivers and program details are handled ahead of time. Families get an easier path to your programs, and your staff spend less time answering routine questions.

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Member management

Community Self Serve on the Fresh Platform

Watch a parent go from a sticky note that says "camp???" to a summer she can actually see. Across Home, Explore, and Our Activities, she finds programs by asking in plain language, registers both kids in one checkout, and keeps the whole family's schedule in one calendar.

Member management

One Hub for Member Self-Service

Put your community in control with a single, mobile-friendly hub for self-service. Whether it’s a YMCA member or a Parks & Rec resident, Traction Rec makes it easy to purchase passes, register for programs, upload documents, make payments, and manage household accounts — all in one place with one login. The experience is consistent across desktop, tablet, and mobile, with built-in support for financial assistance, waivers, and stored payment methods to streamline every transaction.

Member management

A Mobile Experience Members Love

Give users the freedom to manage their journey from anywhere. With Traction Rec, the full experience is mobile-first — from signing up for memberships and completing waivers to enrolling children in programs and making secure payments. Families enjoy a simple, intuitive interface while staff gain accurate, organized data across every household.

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