The populations community centers serve are more than just members. Traction Rec enables associations like the YMCA of Delaware and YMCA of the North Shore to use the world's #1 CRM platform to understand their holistic relationship with an individual or household across all of their engagement channels. This depth of understanding allows them to engage a constituent with the right type of service at the right time.
Where YMCAs use Traction Rec
YMCAs can easily see which of their members are program participants, volunteers, donors or even board members. This information can be displayed during a member scan at a location, notifying staff when a certain member scans in. All staff are able to collaborate on a single member record, proving a unified experience.
Your success is our success
We don't seek customers, we seek partnerships. Our team is committed to the enrichment of individuals and communities. By successfully serving community centers, means we're supporting the delivery of your mission and impact.
Collaborative at heart
We value our relationships, intently listen, and work continuously to ensure we’re increase the impact of our technology. Collaborating on a regular basis offers organizations an active role and influence in the future of our product and services.
Community that supports you
By joining Traction Rec you will be supported by an entire ecosystem of customers, Salesforce users, and professionals in the nonprofit sector. Access knowledge sharing databases, learn best practices from peers, and utilize tools to develop hands-on skills.
CUSTOMER SUCCESS STORY
How YMCA of Pierce and Kitsap Counties made fundamental change with a small agile team
Watch the on-demand session to hear from YMCA of Pierce and Kitsap Counties about their motivation for making change, the challenges of achieving big goals with a small team, and learn how they made fundamental improvements in their operations and constituent experiences.
"When the YMCA of San Francisco reflected on the impact we are seeking, it was essential to move to the Salesforce platform and Traction Rec to deepen our relationships with our constituents through robust technology. We called it “future-proofing” our impact to help Bay Area youth access our resources to help them reach their most significant potential."
Jamie Bruning-Miles, CEO at YMCA of San Francisco
A better experience for everyone
For institutions both large and small, Traction Rec and Salesforce is built for scale and innovation, making it easy to engage with constituents across many industries that can also include higher education, parks and recreation, and sports and health clubs.