Built on Salesforce.
Trusted and certified.
Built on Salesforce.
Trusted and certified.
TRACTION REC SUCCESS+
A new way to think about partnership.
You asked for more flexibility, more guidance, and support that actually fits how your team works. Success+ is our answer. It's a new layer of tools, touchpoints, and tailored support built to grow alongside you.
Get support from all sides.
Success+ gives your team dedicated, hands-on support to keep work moving, priorities clear, and every Traction Rec update easier to adopt.
How Support+ Helps Communities
A dedicated specialist
Get a dedicated Traction Rec partner in your corner, handling the admin work, configuration, and training so your team can adopt every new release with confidence.
Clear task tracking
Track every deliverable with dedicated Success Cases, managed by your Success+ specialist to keep priorities clear and action items fully transparent.
Flexible pricing
Get pricing that flexes with you, choosing 20 or 40 hours a month and scaling up or down anytime with just 30 days notice.
Dedicated Slack channel
Get direct, ongoing support from your dedicated success specialist in a private Slack channel, ready to shift priorities the moment your needs do.
Weekly sprints
Stay aligned every week with a standing call to review and close out open cases, prioritize upcoming deliverables, and capture feedback that shapes the next sprint.
In the nonprofit world, we're constantly wearing a million hats. To be able to share that load with our vendor partner has been tremendous—I'd recommend it to anyone!
Maggie Marx Enriquez
Director of Customer Solution at JCC Chicago
Success+ goes above and beyond.
Feature
Success
Always included.
Success+
Starts at $3,000.
Choose 20 or 40 hours a month, starting at $3,000 and $6,000 respectively.
Post Go Live Check-Ins
Access to Slack Community
Roadmap & Solutioning, Advice & Consultation
Feature Adoption and Enablement
Financial Reconciliation
Admin Services
Custom Ongoing Training
Business Process and Flow Support
Discovery and Solution Delivery
Dedicated Success Specialist
Upgrade Management
Pricing that bends with you.
Hours that fit your rhythm
Choose 20 or 40 hours a month, starting at $3,000 and $6,000 respectively, with more available anytime you need it. Your bank of hours refreshes on the 1st, so you always start the month fresh.
Contract pricing for the long haul
Perfect if you've got ongoing resource needs. Success+ gets added right into your existing licensing contract, so you get one simple, consolidated invoice instead of a separate bill to track.
Subscription pricing for total flexibility
Stay open-ended and cancel anytime with just 30 days notice. Monthly pricing runs via auto draft, and you can scale your hours up or down whenever your needs shift, always with that same 30-day heads up.
Let’s get you moving forward.
1. Chat about your specific needs
We'll hop on a call with your team to map out the plan that fits your goals best.
2. Meet your Success + specialist
Get paired with a dedicated specialist to talk through your priorities, goals, and what success looks like for your team.
3. You’re off to the races
Your specialist sets up your Slack channel, schedules weekly sprints, and starts closing out those action items and Success Cases.
