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The New Front Door: What Members Actually Expect from AI Now
What community organizations need to understand as member expectations shift
The way people seek information, get help, and decide where to engage is changing quickly and AI is becoming part of that shift.
For community organizations, the question is no longer whether AI matters, but how it is shaping what members expect from their very first interaction.
In this webinar, we’ll look at where those expectations are heading, where organizations risk falling behind, and what early adopters are learning as they begin to respond.
Register
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- How member expectations are changing as AI becomes part of everyday digital life
- AI as the new front door for service, support, and connection
- Where legacy systems and traditional digital experiences are falling short
- A practitioner’s perspective on using AI in ways that are human-centered, practical, and responsible
- How organizations can create more modern, responsive member experiences
- What leaders should consider now as they prepare for the next generation of digital engagement
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the speakers
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
hosted and supported by
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.
Register
Count me in!
The New Front Door: What Members Actually Expect from AI Now
What community organizations need to understand as member expectations shift
The way people seek information, get help, and decide where to engage is changing quickly and AI is becoming part of that shift.
For community organizations, the question is no longer whether AI matters, but how it is shaping what members expect from their very first interaction.
In this webinar, we’ll look at where those expectations are heading, where organizations risk falling behind, and what early adopters are learning as they begin to respond.
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- How member expectations are changing as AI becomes part of everyday digital life
- AI as the new front door for service, support, and connection
- Where legacy systems and traditional digital experiences are falling short
- A practitioner’s perspective on using AI in ways that are human-centered, practical, and responsible
- How organizations can create more modern, responsive member experiences
- What leaders should consider now as they prepare for the next generation of digital engagement
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the speakers
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
Supported & Sponsored BY
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.
Register to attend
The New Front Door: What Members Actually Expect from AI Now
What community organizations need to understand as member expectations shift
The way people seek information, get help, and decide where to engage is changing quickly and AI is becoming part of that shift.
For community organizations, the question is no longer whether AI matters, but how it is shaping what members expect from their very first interaction.
In this webinar, we’ll look at where those expectations are heading, where organizations risk falling behind, and what early adopters are learning as they begin to respond.
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- How member expectations are changing as AI becomes part of everyday digital life
- AI as the new front door for service, support, and connection
- Where legacy systems and traditional digital experiences are falling short
- A practitioner’s perspective on using AI in ways that are human-centered, practical, and responsible
- How organizations can create more modern, responsive member experiences
- What leaders should consider now as they prepare for the next generation of digital engagement
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the speakers
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
hosted and supported by
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.
The New Front Door: What Members Actually Expect from AI Now
What community organizations need to understand as member expectations shift
The way people seek information, get help, and decide where to engage is changing quickly and AI is becoming part of that shift.
For community organizations, the question is no longer whether AI matters, but how it is shaping what members expect from their very first interaction.
In this webinar, we’ll look at where those expectations are heading, where organizations risk falling behind, and what early adopters are learning as they begin to respond.
Register
What we’ll talk about
This session is designed to be conversational and practical. Together, we’ll explore:
- How member expectations are changing as AI becomes part of everyday digital life
- AI as the new front door for service, support, and connection
- Where legacy systems and traditional digital experiences are falling short
- A practitioner’s perspective on using AI in ways that are human-centered, practical, and responsible
- How organizations can create more modern, responsive member experiences
- What leaders should consider now as they prepare for the next generation of digital engagement
Who should attend
This webinar is for leaders across community recreation organizations and agencies, including:
- Executive leaders - CEOs, Executive Directors, Agency Directors, and Department Directors
- Operational leaders - COOs, operations directors, and program or service delivery leaders
- Technology and digital leaders - CIOs, CTOs, digital transformation leaders, and IT directors
- Membership, registration, and guest services leaders
- Marketing, communications, and engagement teams
Meet the hosts:
With insights and experience from...
Andrew Rogers
CRO
Traction Rec
Brynn Anderson
VP, Product
Traction Rec
Amanda Loveland
CEO & Founder
Puzzles & Profits
hosted by
Let's make this interactive. What ya waiting for?
Bring your questions, bring your ideas. We'd love it if you can join us for the live conversation and participate by sharing your own insights and experiences.
Can't attend live? You should still register. We'll send out the recording after to all registrants.