Solutions
Back
Who We Serve
Back
Get the member management Y-CRM you need as a small-medium-sized YMCA. Focus on building your community, without stretching your budget.
Get a Y-CRM DemoY-USA, Traction Rec, and contributing YMCAs came together to build Y-CRM for you and your communities. Designed by YMCAs for YMCAs.
Paper forms, manual tasks, and reporting is a time-consuming burden for your staff that can lead to errors and takes them away from your mission—an engaged community.
Maintaining cumbersome training materials eats up staff time and results in lengthy onboarding. These tasks keep staff behind desks instead of where they are needed most—serving members.
You’re left alone to drive your mission. Instead of offering support, other providers hit you with surprise increases and creeping costs that add up.
Allow members to answer their questions, manage household information, and view payment history and due dates, without having to pick up a phone.
Enable members to register and make payments online and on mobile for programs and events, including those members participating in assistance programs.
Provide automated, yet flexible entry access to all areas of your facility so members can easily get where they need to go. Alert staff to flagged members who need extra support.
Quickly organize and streamline program offerings. Eliminate manual work with the power of automation to save your team thousands of hours.
Get a 360 degree view of your members. Better understand how your members, participants, and donors engage with you, all in one place.
Automatically compile monthly and real-time performance reports from various sources. Cut out manual data hunting and get actionable insights faster.
Choosing your technology stack can be overwhelming. We’ve curated a compact list of the best integrations we recommend for smaller YMCAs.
See All Y-CRM IntegrationsStop getting bogged down in spreadsheets trying to figure out patterns in donor behavior. Analyze and suggest retention strategies automatically in Salesforce.
You’ve got multiple fundraising campaigns running but it’s hard to track performance metrics. See your campaign's impact in real-time, allowing for agile adjustments on the fly.
Grant managers will spend days compiling data and creating reports for grantors. Simplify their workload with automatic data compilation and report generation.
Transitioning to Y-CRM is quick and efficient, designed specifically for smaller teams. With a cohort-based, shared learning process, you can go live in just 4 months.
Join The Next CohortDiscover Trailhead, Salesforce’s built-in gamified learning platform customized for the Y-CRM system, including training content designed for different roles within organizations.
Get an online portal of resources, including quick-reference guides, continuous knowledge articles, and on-demand videos at your fingertips.
Stay connected together to gain insight from peers and collaborate in real time on Slack. Extend your community and support one another.
We’re not going anywhere after you go live. Live support calls, training sessions, reporting, and support are provided by Traction Rec and Y-USA.
Y-CRM is built exclusively for Salesforce, just like our Core solution, but for smaller YMCAs. Get the functionality you need, without the frills.
Y-CRM
Under $10M
Over $10M
No
Yes
Yes
Yes
Priced for non-profits + subsidized by Y-USA
Priced for non-profits
Curated
Customizable
Cohort-Based
On Demand
Traction Rec + Y-USA
Traction Rec