Join us for three unforgettable days with the Greater Philadelphia YMCA. Whether you're a team member, tech admin, or executive leader, this conference has something for everyone.
We're excited to be diving into engaging conversations that spark new ideas, valuable learning experiences that will equip you with actionable strategies, and some fun activities to help individuals connect and enjoy. More than anything, we're excited about reconnecting. New faces, familiar faces – it's about community.
ALL interested YMCA organizations are welcome to join!
While typically designed for our customers, we're extending an invitation to all interested YMCA organizations seeking to learn more about Traction Rec, and from each other. Reach out to us if you'd like to learn more, or RSVP now and save your spot!
Student Center South, 1755 N 13th St, Philadelphia, PA 19122, United States
Register
Following the success of the last user conference, we expect a lot of the same, and then some! We'll have sessions ready for everyone, whether you're a tech-savvy pro or just starting your Traction Rec journey. Attendees will get the chance to really join in and are encouraged to share their experiences and what they've learned, and would like to learn.
There is no registration fee to attend this event, but you'll need to handle your travel and cover your accommodations.
The conference will take place at the Temple University Howard Gittis Student Center with optional activities located nearby. We‘ve blocked a limited number of rooms:
Loews Philadelphia Hotel
1200 Market St, Philadelphia, PA 19107, United States
Reservation Link (Room reserved until 2/21/2025)
Here are some alternative nearby accommodations we also recommend with public transportation close by.
Any other event-related questions? Reach out to us.
Register
Join us for three unforgettable days with the Greater Philadelphia YMCA. Whether you're a team member, tech admin, or executive leader, this conference has something for everyone.
We're excited to be diving into engaging conversations that spark new ideas, valuable learning experiences that will equip you with actionable strategies, and some fun activities to help individuals connect and enjoy. More than anything, we're excited about reconnecting. New faces, familiar faces – it's about community.
ALL interested YMCA organizations are welcome to join!
While typically designed for our customers, we're extending an invitation to all interested YMCA organizations seeking to learn more about Traction Rec, and from each other. Reach out to us if you'd like to learn more, or RSVP now and save your spot!
Student Center South, 1755 N 13th St, Philadelphia, PA 19122, United States
Student Center South, 1755 N 13th St, Philadelphia, PA 19122, United States
Following the success of the last user conference, we expect a lot of the same, and then some! We'll have sessions ready for everyone, whether you're a tech-savvy pro or just starting your Traction Rec journey. Attendees will get the chance to really join in and are encouraged to share their experiences and what they've learned, and would like to learn.
There is no registration fee to attend this event, but you'll need to handle your travel and cover your accommodations.
The conference will take place at the Temple University Howard Gittis Student Center with optional activities located nearby. We‘ve blocked a limited number of rooms:
Loews Philadelphia Hotel
1200 Market St, Philadelphia, PA 19107, United States
Reservation Link (Room reserved until 2/21/2025)
Here are some alternative nearby accommodations we also recommend with public transportation close by.
Any other event-related questions? Reach out to us.
Join us for three unforgettable days with the Greater Philadelphia YMCA. Whether you're a team member, tech admin, or executive leader, this conference has something for everyone.
We're excited to be diving into engaging conversations that spark new ideas, valuable learning experiences that will equip you with actionable strategies, and some fun activities to help individuals connect and enjoy. More than anything, we're excited about reconnecting. New faces, familiar faces – it's about community.
ALL interested YMCA organizations are welcome to join!
While typically designed for our customers, we're extending an invitation to all interested YMCA organizations seeking to learn more about Traction Rec, and from each other. Reach out to us if you'd like to learn more, or RSVP now and save your spot!
Student Center South, 1755 N 13th St, Philadelphia, PA 19122, United States
Following the success of the last user conference, we expect a lot of the same, and then some! We'll have sessions ready for everyone, whether you're a tech-savvy pro or just starting your Traction Rec journey. Attendees will get the chance to really join in and are encouraged to share their experiences and what they've learned, and would like to learn.
There is no registration fee to attend this event, but you'll need to handle your travel and cover your accommodations.
The conference will take place at the Temple University Howard Gittis Student Center with optional activities located nearby. We‘ve blocked a limited number of rooms:
Loews Philadelphia Hotel
1200 Market St, Philadelphia, PA 19107, United States
Reservation Link (Room reserved until 2/21/2025)
Here are some alternative nearby accommodations we also recommend with public transportation close by.
Any other event-related questions? Reach out to us.
Join us for three unforgettable days with the Greater Philadelphia YMCA. Whether you're a team member, tech admin, or executive leader, this conference has something for everyone.
We're excited to be diving into engaging conversations that spark new ideas, valuable learning experiences that will equip you with actionable strategies, and some fun activities to help individuals connect and enjoy. More than anything, we're excited about reconnecting. New faces, familiar faces – it's about community.
ALL interested YMCA organizations are welcome to join!
While typically designed for our customers, we're extending an invitation to all interested YMCA organizations seeking to learn more about Traction Rec, and from each other. Reach out to us if you'd like to learn more, or RSVP now and save your spot!
Student Center South, 1755 N 13th St, Philadelphia, PA 19122, United States
Register
Following the success of the last user conference, we expect a lot of the same, and then some! We'll have sessions ready for everyone, whether you're a tech-savvy pro or just starting your Traction Rec journey. Attendees will get the chance to really join in and are encouraged to share their experiences and what they've learned, and would like to learn.
There is no registration fee to attend this event, but you'll need to handle your travel and cover your accommodations.
The conference will take place at the Temple University Howard Gittis Student Center with optional activities located nearby. We‘ve blocked a limited number of rooms:
Loews Philadelphia Hotel
1200 Market St, Philadelphia, PA 19107, United States
Reservation Link (Room reserved until 2/21/2025)
Here are some alternative nearby accommodations we also recommend with public transportation close by.
Any other event-related questions? Reach out to us.
12:00pm - 1:00pm
Conference Check-in
1:00pm - 1:25pm
Beginning Bonds: Welcome & Networking Kickoff
Kick off the conference with us with a warm welcome from Traction Rec and the YMCA of Greater Philadelphia. This opening session is all about bringing people together, setting the tone for an eventful gathering where we can come together to shape the essence of this conference.
1:25pm - 2:05pm
Navigating Tomorrow: Traction Rec's Future Road Map
A sneak peek into Traction Rec's future trajectory of innovation and growth. We'll unveil the latest updates and provide an overview of forward-thinking developments in our product and focus.
Retention in Action: Learn, Do, Retain - Breakout Sessions & Hands-on Workshop
2:20pm - 3:10pm
Breakout I: User Adoption
Dive into onboarding and training best practices, including tailored Traction Rec’s tips for overcoming employee turnover challenges. Teams are encouraged to share their experiences and use cases, learn from one another about what’s working well and identify areas for improvement in this collaborative breakout.
2:20pm - 3:10pm
Breakout II: Recruitment + Engagement = Retention
This wouldn't be a user conference without breaking down dashboards! We'll cover a data strategy for reporting and dashboards to not only help enhance user adoption but also set robust benchmarks for success.
2:20pm - 3:10pm
Hands-on Keyboard: Tips and Tricks and Training
Empower your organization with retention-boosting strategies, focusing on SOQL queries. This hands-on session is designed for admins and super-users to share insights, discuss best practices, and, most importantly, apply these techniques alongside our specialists..
3:10pm - 3:15pm
Break
3:15pm -4:15pm
Partner Spotlight on AI: Presented by Salesforce
As a trailblazer in Agentic AI, Salesforce will unveil their latest innovation, Agentforce, and demonstrate how the Y community can leverage this cutting-edge technology to transform operations, optimize workflows, and take the member experience to new heights.
4:15pm -4:30pm
Client Case Study
4:30pm - 5:00pm
PartnerPower Networking
Take advantage of this dedicated time to connect with partners and explore how you can broaden the scope of Traction Rec. An excellent opportunity to share ideas, build relationships, and collaborate on ways to extend and enhance the impact of Traction Rec.
6:00pm - 9:00pm
Dinner Sponsored by Traction Rec
Join us for a delightful evening and enjoy a perfect blend of great music, delicious bites, and share plenty of laughs at Estia Restaurant (1405-07 Locust St).
9:00am - 9:45am
Leveling Up: Top Features to Unlock in Version 60
Elevate your expertise in Version 60 with a deep dive into its latest features, most utilized functionalities, and top performance benefits.
9:45am - 10:15am
Partner Spotlight : The Power of Collaboration: Exploring Assistive Technology by Temple University
This session will share information about training and resources to support disability inclusive services. Attendees will learn about industry training available through Temple University School of Sport, Tourism & Hospitality Management (STHM) and Temple TechOwls that focus on the power of Assistive Technology and creating welcoming experience for your stakeholders with disabilities.
10:15am - 10:25am
Break
Engage, Explore, Execute: Elevating Your Reports Through Breakouts and Hands-On Workshops
10:25am - 11:10am
Breakout I: Executive Dashboards for Admins and Executives
Uncover the processes involved in collecting and reviewing data for reporting in this session. You’ll learn how to put together executive dashboards that effectively present key metrics, all while aligning with industry standards in this session.
10:25am - 11:10am
Breakout II: Displaying Key Account and Contact Information for Your Team
Explore how different departments enhance operations and productivity by leveraging data to optimize workflows. Take away practical strategies and tools for implementing data-driven process improvements for your org.
11:10am - 11:15am
Break
Focused Conversations - Roundtable Discussions
11:15am - 12:00pm
Discussion I: Igniting Client Engagement: Design your Data Strategies Across the Client Cycle
Discover how to manage data at different stages of the client journey, whether working with new clients or long-term relationships. In this breakout roundtable, attendees will connect with peers to learn data strategies that enhance engagement and retention throughout the customer lifecycle.
11:15am - 12:00pm
Discussion II: Elevated Digital Experience for Stronger Member Relationships
A well-crafted digital member experience matters in driving community engagement and fostering long-term loyalty. Let’s delve into how to enhance digital touchpoints to ensure members feel valued and supported every step of the way.
11:15am - 12:00pm
Discussion III: The Change Playbook: Insider Strategies for a Smooth Transition
Change is challenging. We’ll share key insights and strategies based on real-world examples, focusing on managing resistance, fostering communication, and guiding smooth transitions. Walk away with practical tips to ensure the successful adoption of new processes or technologies within your organization.
12:00pm - 1:00pm
Lunch
1:00pm - 1:15pm
Client Case Study
Integrating Success: Real-World Insights and Best Practices for Optimizing Salesforce Integrations
1:15pm - 1:45pm
Integrations Demo Jam
Get ready for an exciting, fast-paced game show-style demo session where our integration partners showcase their innovative solutions for Ys!
1:45pm - 2:45pm
Round Tables - Diving into Integrations
Ask questions and learn directly from integration experts in this roundtable, where we’ll highlight common integrations tested by clients, share real-world insights on their effectiveness, and explore ways to optimize Salesforce integrations for your unique needs.
2:45pm - 2:50pm
Break
Networking for Growth: Collaborating on Finance, Upgrades, and Business Process Innovation - Breakout Sessions
2:50pm - 3:40pm
Breakout I: Mastering Financial Insights: Best Practices in Revenue Recognition, Reporting, and Dashboards
Let's talk about optimizing financial operations. We’ll cover key topics like revenue recognition, essential financial reports, and the role of finance dashboards in driving strategic insights. Additionally, we’ll explore best practices for managing credit card payments and ACH transactions.
2:50pm - 3:40pm
Breakout II: Engage & Influence: Live Demo and Product Feedback Session
Provide your valuable product feedback in this hands-on live demo session of Traction Rec features! Help shape the future of the platform, ensuring it meets the needs of users like you. Influence the development of AgentForce while experiencing its features firsthand!
2:50pm - 3:40pm
Breakout III: Reports? We've Got Your Back!
Uncover key business processes and reporting across programs, membership, operations, and finance, with a focus on best practices and exchange effective strategies. Connect with other users, engage in discussions, and dive into real-world use cases to enhance your understanding and application of these processes.
3:40pm - 3:50pm
Break
3:50pm - 4:30pm
Understanding and Adopting New Features
Get hands-on through the process of understanding and adopting new features in system upgrades, ensuring a smooth transition and maximum benefit. Attendees will gain practical experience exploring the latest upgrades, with expert guidance on how to implement them effectively within their own organization. workflows.
4:30pm - 5:00pm
PartnerPower Networking
Take advantage of this dedicated time to connect with partners and explore how you can broaden the scope of Traction Rec. An excellent opportunity to share ideas, build relationships, and collaborate on ways to extend and enhance the impact of Traction Rec.
5:30pm - 6:30pm
Happy Hour
After a full day of conference sessions and learning, what better way to recharge than with a relaxing happy hour and great company at SPIN Philadelphia (211 S 15th St.)
6:30pm
Unwind with local fun and dining experiences
This is your time with no set agenda. We invite you to explore some of the local activities and dining experiences in the area, and we're happy to offer a list of great suggestions.
9:00am - 9:30am
Client Success Spotlight: Success with Financial Assistance at the Philadelphia YMCA
Join the Philadelphia YMCA as they share their success with implementing a streamlined financial assistance flow. Learn how it has improved approval processes, and how user adoption contributed to better results. Let's embrace changes that tailor processes to your unique needs, ultimately benefiting more clients.
9:30am - 10:15am
Roundtable Discussion: Leveraging Traction Rec with Departmental Wins
Wondering how other orgs align their tech strategies to meet the unique needs of every department, from membership to childcare, finance to IT? Let’s break it down and learn from each other, exchanging ideas on how to leverage technology to drive efficiency while meeting the specific needs of each area.
10:15am - 10:45am
Data-Driven Decisions: Mastering Reporting and Dashboards for Enhanced Financial Visibility and Strategy
Spending smart, spending right is the key to optimizing resources. Discover how to leverage reporting and dashboards to enhance decision-making, providing practical tips and proven strategies to boost visibility, streamline workflows, and drive data-driven choices that improve financial performance.
10:45am - 11:15am
Client Success Spotlight: Enhancing the Childcare Registration Process at Delaware YMCA
This presentation will showcase how the Delaware YMCA successfully streamlined the childcare registration process, saving valuable time and improving efficiency. By implementing a new approach, they were able to simplify operations and enhance overall productivity, demonstrating the power of innovative solutions in the childcare industry.
11:15am - 11:45am
Archiving with Purpose: Best Practices for Data Retention, Compliance, and System Optimization
Explore best practices for data archiving that not only create secure and efficient processes to preserve important data but also free up valuable storage space. Gain insights into managing data retention, ensuring compliance, and optimizing system performance with effective archiving techniques.
11:45am - 12:45pm
Lunch
12:45am - 1:00pm
Reflection and closing insights
As we draw the curtain on an inspiring event, we will reflect on the highlights, and collect your valuable feedback. This marks the perfect conclusion to our time together, expressing our gratitude as we bid farewell and eagerly anticipate the next year's conference.